MetCap Living - Information Package

New Property Management Information Package

By now we all should have received an envelope at our door containing important information pertaining to policy and procedures.  If not; please go to the property management office at 654 Kipps Lane and request one.  We have included this information here as contained in the package.  Specific requests or updates to your rent payment or methods should be forwarded to the property managements office at (519) 850-8503.

Important Changes & Tenant Information

Lobby Information Board

The Lobby Information Board has just been updated with three new posts of very important information by MetCap Living (property management) services.

These changes refer to:

1. New Property Manager - Dan Nicolas
2. Maintenance Request Procedures
3. *Rent Payment Policy and Methods* (please read carefully-time sensitive)

We will update our main blog site to the necessary changes in contact information as well as to customer care and maintenance request procedures and contacts.

For further information and clarification contact:

• Dan Nicolas (property manager) 519 850-8503
• Resident Helpline 1-877-638-2271
• customerservice@metcap.com