Lack of Heat Solutions

There are standards under the "Landlord and Tenancy Act" as well as "municipal standards"!  There are solutions here and some guidance to assist you.

Minimum temperature standards

Municipal standards for the city of London requires that a landlord maintain a minimum temperature Sept. 15-June 15 of (20 degrees Celsius from 6 a.m. til 11 p.m.) and (18 degrees Celsius from 11 p.m. til 6 a.m.)

How to resolve lack of heat issues:

Steps to take for solution:

1.  Follow the advice on "Maintenance Reporting" tab.

2. London City Property Standards By-Law.  Review these standards, and if your building fails to meet these without satisfactory results above then contact:

• London Enforcement - phone: 519 661-4660, (fax) 519 963-5080
• E-mail:enforcement@london.ca
• MPP Deb Matthews here MPP Deb Matthews and request her office assistance.

3.  If you're still not satisfied with the results or response after a reasonable period of time or your situation is critical with no resolve - Document your contacts information and situation and call Landlord and Tenant Board "Investigations & Enforcement Unit" at 1-888-772-9277.  Landlord & Tenant Board - Maintenance and Repairs standards protects the tenant and provides you the provision to submit a claim against the Landlord as an individual or group using these forms here Specific Issues and Guide (Form T6).

*Remember that this new association is not staffed on a full time basis, but requires your involvement and support in order to grow and become a fully functioning support system for all of us here.  So please continue to update and comment appropriately to your concerns as well as any solutions you may have.  We value your input.  Good Luck on this issue and please provide feedback on your contacts and results!