Elevator Safety Concerns

Is your Elevator Malfunctioning or Out of Service?

What can I do?  To ensure all of our elevator's continue to operate safely:

• make a note of any malfunctioning or irregular operation regardless of seriousness
• record the "Installation Number" of the elevator at top corner of doorway (see below)

 

(London By-Law Enforcement assistance requires that your report to the property management be in writing (ie. email or web maintenance form) in order to start the two week waiting period!)

Report in "writing" to: 

1)    SIREG (Regional) Property Manager - Ashley Clare ashley@siregmanagement.com 

        then call her at  226 377-7670 

2)    Complete SIREG Maintenance Request Form 

3)    In case of serious injury or death as well as reporting elevator concerns; complete the

       Technical Standards and Safety Authority - Voluntary Incident Report Form

       This is helpful to flag a problematic elevator for future T.S.S.A. Inspections.

Important:  If the malfunction has not been repaired, or elevator returned to service 

after "2 weeks" then report this to the City of London By-Law Enforcement

City of London Elevator Maintenance Reference

Register a Complaint

Phone: 519-661-4660
Fax: 519-963-5080
enforcement@london.ca

Helpful Elevator Act, Standards & Regulatory Links:

City of London - Property Standards By-law CP-24 Elevating Devices

Technical Standards and Safety Authority
Ontario Regulation 209/01 - Elevating Devices
Ontario Elevating Devices Act
Residential Tenancies Act - Maintenance Standards